As everyone wants to be respected and recognized, so the interview officer should always show respect and serious attitude to the candidate. For the role location, interview officer can be a friend, consultant, or even a psychological doctor. If must or necessary, to be with the professional attitude to help the candidates to analyzed their career development, to help find their career purpose, to make the candidates feel that it is a harvest through this telephone call, and the candidate may recognize and think the interview officer is professional, so can further know about and recognize the company.

每個(gè)人都希望被別人尊重和認(rèn)可，因此，招聘者要始終體現(xiàn)出對(duì)候選人的重視和尊重。在角色定位上，可以是朋友身份、咨詢者身份甚至是心理醫(yī)生的身份，必要時(shí)以專業(yè)的態(tài)度幫助他們分析個(gè)人職業(yè)發(fā)展前景，幫助他們樹立職業(yè)目標(biāo)，讓目標(biāo)候選人感到接到這樣一個(gè)電話對(duì)于自己是一種收獲，并對(duì)招聘者產(chǎn)生認(rèn)可，從而進(jìn)一步加深目標(biāo)候選人對(duì)于公司的認(rèn)可。

Improve the telephone communication’s successful rate. One telephone invitation communication may take 10 minutes or more, but the job and professional of the interview officer will give the candidate deep impression. So that it can improve the successful rate of the interview compared with directly notify the candidate to come to interview. 15 minutes success to invite one candidate is a good result than 15 minutes notify 3 candidates to come but no one will come.

提高電話溝通的成功率。一次電話邀約溝通可能會(huì)占用10分鐘甚至更長時(shí)間，但招聘者的職業(yè)及專業(yè)性會(huì)給目標(biāo)人才留下的深刻印象，從而大大提高面試幾率，比簡單、直接通知對(duì)方來面試效果會(huì)好得多。15分鐘成功約一個(gè)人來面試比15分鐘通知3個(gè)人來面試最后一個(gè)都沒來效果好。

Please be good at asking for advice and low profile when facing the professionals. If the candidates are the industry professionals, or their company belongs to the high technological industry, the candidate’s technology knowledge is possible better than the interview officer of the HR department. So, in the process of telephone communication, interview officer need to design the professional questions and must be with a low profile and asking attitude, so that the candidates feel the attention and recognition and at the same time gain a sense of satisfaction.

專業(yè)人才面前要善于求教，放低姿態(tài)。應(yīng)聘者如果是行業(yè)專業(yè)人士，或者公司所屬的專業(yè)性較高，那么對(duì)于專業(yè)的理解，應(yīng)聘者極有可能是會(huì)高于人力資源部的招聘者的，那么在電話溝通中，設(shè)計(jì)專業(yè)問題，一定抱著請(qǐng)教的態(tài)度，這會(huì)讓對(duì)方在獲得滿足感的同時(shí)感到得到了重視和認(rèn)可。

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