A I have a complaint to make. I've just been badly treated by a rude maid.
我要投訴。一個(gè)無(wú)理的服務(wù)員剛才對(duì)我很粗暴。
B Well,we are sorry to hear that.May I have your name and room number? We will deal with the matter right now.
很抱歉。能告訴我您的姓名和房間號(hào)嗎？我們會(huì)立刻處理這件事情。
A Ted．room 2012.
泰德，房間號(hào)是2012。
B Mr. Ted, I have to apologize for that and I assure you it won't happy again.
泰德先生，我們對(duì)剛才的事情向您道歉，我向您保證這樣的事情不會(huì)再發(fā)生了。
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